Soulmate

We kindly ask that you allow 3-5 working days to receive your order. If you’ve not received your purchase within this period please email customer services at info@aloudscents.com.

We offer a full refund or exchange on packaged, sealed items within 30 days of receiving the product. We accept returns of opened and used products within 14 days of receiving the product, provided no more than 5% of the product has been used. However, original packaging and proof of purchase must be provided. To arrange a return, refund or exchange please contact us at returns@aloudscents.com quoting your order number and reason for return in the email.

Please note that the return shipping cost is the responsibility of the customer.

The products available on our website are independently created and are not sold as the original designer, high street, or niche brand fragrances. While some of our products may bear similarities to other fragrances, this resemblance is solely a result of their independent formulation and is not intended to imply any connection to, endorsement by, or affiliation with the trademark owners of these brands.

All brand names, trademarks, and copyrights mentioned or implied are the exclusive property of their respective owners. Our products are not affiliated with, endorsed by, or authorized by any trademark holders. Any references to brand names are strictly for descriptive purposes to inform customers of the fragrance profile and are not intended to mislead or suggest equivalence to the original products.

We strive to offer high-quality products, but we do not claim to provide identical replicas or substitutes for any branded fragrances. The names, trademarks, and copyrights referenced on this website are used for informational purposes only and do not constitute a challenge to any intellectual property rights.